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Terms & Conditions 

Payment

When it comes to payment, I want to make it as easy as possible for you. At LucaskIglesias.com I use stripe for payments, you have various options, ranging from cards like VISA, VISA ELECTRON, Mastercard and PayPal. Once you've placed your order, I'll send you a personal email confirmation. No money will be deducted from your account until your order is on its way from my side. I take the security of your information seriously, so you can trust that your card details are securely encrypted throughout the transaction.

 

Delivery and Shipping

I aim to dispatch orders every week so you won't have to wait too long. Delivery times are clearly stated so you'll know exactly when to expect your package. Delivery prices are displayed at checkout, and I collaborate with reliable shipping companies like DHL and GLS to ensure that your artwork reaches you safely.

If you have any questions or need further information about delivery and shipping, please don't hesitate to contact me.

 

Returns

Return policy with a 14-day return period. When returning an artwork, please ensure to pack it securely in the original packaging. It's important that the product is returned in the same condition as you received it, and you are responsible for the return costs.

If you have any questions or need guidance regarding returns, please contact me via Lucaskiglesias@gmail.com.

 

Return items should be sent to:

Lucas K. Iglesias

c/o Lucas Kordt Canales Iglesias

Slagterhusgade 9.

1715 Copenhagen V.

 

Right to cancel your order

You have 14 days to cancel your order, and it's important that you notify me of your decision via email. You are responsible for the return costs, and remember that the artwork must be returned in the same condition as you received it.

 

Unique Artworks

All artworks are uniquely created by Lucas K. Iglesias.

 

Cookies

At Lucaskiglesias.com, I use cookies - by using the website, you automatically accept the use of cookies. Cookies ensure that the website functions optimally, and they are necessary, among other things, for adding items to your cart.

 

General

Personal information includes all kinds of information that can be attributed to you in some way. When you visit my website, I collect and process various types of such information. This happens, for example, by accessing content and by purchasing items via the webshop. Typically, the following types of information are collected and processed: A unique ID and technical details about your computer, tablet, or mobile phone, your IP address, geographic location, and which pages and posts you are interested in. If you expressly consent and enter the information yourself, the following are also processed: Name, email, address, telephone number, payment information, or company name.

 

Notice of lack of conformity

Remember that you have the

right to notify a lack of conformity within two years of purchase according to Danish consumer law. I cover reasonable return costs, and if you need to return an order, please contact me first.

Security

I have implemented technical and organizational measures to protect your information against accidental or unlawful deletion, disclosure, loss, deterioration, or unauthorized access, misuse, or other processing contrary to the law.

 

Purpose

The information is used to identify you as a user and present the most relevant content for you, as well as to provide the services you have requested, such as using the webshop, making purchases, receiving goods, and receiving newsletters. Additionally, I use the information to optimize content.

 

Storage Period

The information is stored for the permitted period according to the law, and I delete it when it is no longer necessary. The storage period depends on the nature and purpose of the information. Therefore, I cannot specify a general timeframe for deleting information.

 

Disclosure of Information

Data about your use of the website, geographical location, gender, and age segment, etc., are not shared with third parties. However, I use a number of third parties for storage and processing of data. These third parties only process information on behalf of Lucaskiglesias.com and are not allowed to use them for their own purposes. Disclosure of personal information such as name and email, etc., will only occur with your specific consent.

 

Insight and Complaints

You have the right to be informed about what personal information Lucaskiglesias.com processes about you. You can also object to the use of your information or revoke your consent to its processing at any time. If the information processed about you is incorrect, you have the right to have it corrected or deleted. You can contact me regarding this at: info@fabuler.dk. If you wish to complain about Lucaskiglesias.com processing of your personal information, you can contact the Danish Data Protection Agency. Your trading partner and owner of Lucaskiglesias.com is Lucas Kordt Iglesias, Slagterhusgade 9,1715 Copenhagen V. Lucaskiglesias@gmail.com CVR no. 40643796.

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